Adult Program Booking Form

• A $50.00 deposit at time of booking confirmation is applicable to large groups (25 people or more).
• Please confirm visitor numbers 3 business days prior to date of visit, otherwise you will be charged for “expected” number or actual number as determined by museum staff, whichever is greater.
• Please contact the museum if you are expecting to arrive earlier or later than the scheduled program start time.
• Late arrivals are subject to a shorter version of the scheduled program, but will be billed in full.
• Cancellations received less than two days (48 hours) notice will be billed at 50% less deposit.
• Groups arriving more than 30 minutes late, or not at all, without making alternative arrangements with the Brockville Museum, will be considered “no shows” and forfeit the scheduled program, but will be billed for the full amount less deposit.
• The Brockville Museum reserves the right to require minimums or maximums for any scheduled program.
• The Brockville Museum reserves the right to end or cancel a program at any time if staff feel there is a threat to their or to the safety of the museum and its collection. The booking party will be charged in full.
• Programs outside regular business hours may not be possible and/or may be subject to a surcharge. This should be discussed prior to booking.
• Customization of programs can occur if the request is deemed reasonable and feasible by museum staff; details of programming should be discussed prior to booking confirmation.
• There is a mileage surcharge for any programs booked outside the Brockville city limits.
• Programs scheduled outside regular business hours may be subject to a staffing surcharge (discussed in advance); likewise, if staff are required beyond the identified program length, a staffing surcharge may apply.
• The Brockville Museum will follow the lead of the Student Transportation of Eastern Ontario (STEO) regarding inclement weather. If school buses are cancelled, assume that the program is cancelled. In the event of such a cancellation, the booking party will not be charged, and every effort will be made to provide an opportunity to reschedule.
• If museum staff need to cancel the program for any reason not outlined above, no fee will be charged. Every effort will be made to provide an opportunity to reschedule.